FAQ

Welcome to the world of beyondBeanie, a world about beanies, bags, ponchos, bracelets and hope...

What is beyondBeanie?

beyondBeanie is a lifestyle brand which for every purchase made, it helps a child in need in Bolivia. For example:

One beanie = Five school meals

One bag = One set of school supplies

One poncho = One school uniform

One bracelet = Dental care

Another unique feature about our brand is that each and every product carries the signature of the artisan who made it, making your product extremely unique, just like you! Make sure to get to know your artisan and send her a “thank you note” through the artisans' page.

Our current product line-up consists of beanies, bags, ponchos, headbands, gloves and bracelets. We invite you to see our current projects.

Do you accept donations?

beyondBeanie is a social enterprise and not a charity. We are a for profit organisation that believes in giving back. We rely purely on sales to make our business model work, and not on donations. This model allows us to grow sustainably without having to rely on fundraising efforts, government help or other entities to support our artisans and social projects.

Our aim is to meet and exceed customers’ expectations by creating unique, highly fashionable handmade products that make our clients look good while having the added value of doing good.

How can I help or get involved?

We are a new company and simply love that our customers are so loving to us.

You can help in the following ways:

If you want to get even more involved (such as volunteering), drop us a message at hello@beyondBeanie.org

We can also offer internship opportunities for students in Bolivia and Switzerland or even from remote locations! Just email us at hello@beyondBeanie.org

I own a store, can I sell your products?

At this moment we are developing our store network, please send us a note to hello@beyondbeanie.org . We would love to talk to you.

Is my information protected?

All the time! We will never share or sell your information either.

I’m a reporter, can I write about beyond Beanie on my blog, newspaper or magazine?

We would be delighted if you write about us! Please email hello@beyondBeanie.org and she’ll provide you with all the information you need. Even if you need an interview, we will be able to organize a meeting.

I constantly get hit on by this cute boy/girl whenever I wear beyondBeanie ...what can I do?

Keep wearing your beyondBeanie no matter what, rain or shine!…Rock a bB. Change a life.

Where do you deliver?

We ship worldwide!

How long does it take for my products to be produced and shipped?

Check shipping for production and shipping times.

What happens if I don't like my product?

At bB, we take customer satisfaction EXTREMELY seriously. If for whatever reason you are not happy with your purchase, simply let us know at hello@beyondbanie.org and we'll give you a free replacement or your money back.

You guys seem such a cool company, can I work for you?

Thanks for the compliment… and yes, we love our work and what we do too. We’re ecstatic that you appreciate all the work that we do. While we are not always hiring, we are always open to getting to know you. Feel free to send us your CV to jobs@beyondBeanie.org at any time.

How can I contact you?

The easiest way is through our contact form...we look forward to hearing from you. Your feedback always helps us improve.